Our History

Exceptional Care from a Name You Trust

As a business started by The Maplewood, we bring the same philosophy of putting our clients first that has been our approach for three generations.

We started Maplewood Home Care because we saw the need for better home care options, and we wanted to take the opportunity to provide distinctive service, exceptional care and family-like support to people in their own homes. Quality home care can’t be one size fits all; it has to be based on the individual. And it has to be personal. That’s why we are committed to:

  • Preserving the dignity of the people we care for
  • Personalizing care plans based on the specific needs of our clients
  • Hiring warm, caring staff who genuinely enjoy people
  • Providing consistency of care through low staff turnover
  • Utilizing technology for effective communication and timely care
  • Applying our years of experience and knowledge of the issues seniors face

As a business started by Maplewood Nursing & Rehabilitation in Rochester, New York, we bring the same philosophy of putting our clients first. Our in-home care improves quality of life and allows you and your loved ones to enjoy your time together, knowing we’re there to support you both.

A Tradition of Excellence

For three generations, the Chambery family has been providing exceptional personal care through The Maplewood. That exceptional care has been a family tradition, and it's still our philosophy today. Simply put, we begin every day with a clear vision to treat and provide care for your loved ones as if they were our own family, whether in our facility or in your home. Everything we do flows from that.

The Maplewood was founded by Thomas and Johanna Chambery, who opened the facility in 1947 on Lake Avenue in the city of Rochester, NY. In 1960, James and Judith Chambery took over the operation, serving as Administrator and Director of Nursing Services. To meet growing demands, we moved to our current location in 1976. Webster, NY, is a town that has it all: parks, shopping and a charming village center with a strong community feel.

Run today by Greg Chambery, the grandson of our founders, The Maplewood still reflects the Chambery family commitment to providing comfortable accommodations, attentive service and affordable quality care. And now we offer that same dedication to our in-home clients with Maplewood Home Care.

A lot has changed since the early days on Lake Avenue, but our desire to provide superior service and our commitment to distinctive personal care, both in our facility and now at home with Maplewood Home Care, remains the same. Our clients deserve our best, and that's what we deliver at every level, with every interaction, every single day.